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Maid O' Matic Service Disclaimer:

Your Satisfaction, Our Commitment

At Maid o Matic, we are dedicated to providing you with exceptional service in every way possible. We go above and beyond to ensure that your experience with our services is outstanding. To ensure clarity and transparency, please carefully review the following service disclaimer:

Service Disclaimer

1. Stain Removal Guarantee:

While we strive for excellence, please be aware that Maid o Matic does not guarantee the complete removal of certain stains, such as rust or mildew, caused by hard water build-up or lack of regular maintenance.

2. Clutter-Free Areas:

We kindly request that all areas to be serviced should be free of clutter. This allows us to provide the best possible cleaning service.

3. Fireplace Usage:

To ensure safety, fireplaces must not have been used for at least 72 hours before our cleaning service.

4. Special Care Items:

If you have items or surfaces that require special attention or care, please inform our team in advance so that we can address your needs appropriately.

5. Damage Responsibility:

Maid o Matic cannot be held responsible for any damage resulting from faulty or improperly installed items in your home.

6. Surface Assumption:

We assume that all surfaces, including but not limited to marble, granite, and hardwood floors, are appropriately sealed and ready for cleaning without causing harm.

7. Furniture Protection:

Furniture placed on wood floors is expected to have proper protection to prevent any damage during cleaning.

Additional Notices

8. Window and Blind Cleaning:

We will clean windows and blinds that are reachable with a 3-step ladder, prioritizing safety in our service.

9. Safety During Cleaning:

To ensure the safety of our team, please refrain from performing other tasks while we are providing our cleaning service.

10. Presence of Others:

The presence of additional workers or an excessive number of people in your house may lead to inaccuracies in our estimates.

11. Impact on Cost and Time:

Engaging in other work within your home while our teams are cleaning may affect the overall cost and completion time of our service.

12. Heavy Furniture:

We do not provide services for moving heavy furniture.

For a detailed understanding of our terms and limitations, please contact us.

Open Communication

Maid o Matic values open communication with our clients. If you have any questions, concerns, or feedback related to this service disclaimer or your experience with our services, please do not hesitate to contact us. We strive for excellence and aim to ensure your satisfaction, which you can then share with others.

If you have any further inquiries or require additional information, please reach out to us today.